Brian Vaughan

Unusual Phone Call

Posted by Brian

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I received an unusual phone call this past Sunday evening, and the fact that it was on a Sunday, makes it even more strange to me. I had just got back to my car from dropping off Kristen at the airport, my phone rings and it shows up as an Indiana number. Now me not knowing anyone from Indiana was confused to why someone from there would be calling me, so I answered the phone and this is what I was greeted with.

“Hello this is Tim from GoDaddy.com, How are you today?”

Now at this point I was thinking to myself, why in the world is a GoDaddy.com representative calling me. The only thing I could think of was something must have messed up with my renewal of InMovieReviews.com that I placed on the previous day. The phone call was short which was good. It seemed as though he was calling just to see how my experience with GoDaddy was, and to see if I had any questions about products or services that they offered.

I will admit, it was kinda cool getting a call from a big company like that. But now I just have to wonder, why would they call me? I checked my Godaddy.com account when I got home, I only have 2 domains with them and here they spent the time to call me to make sure my experience with them was positive when they could have been spending that time and resources into making their service even better. To me it just doesn’t make since for a big company like that to spend the resources calling a customer with 2 domains, I could see if i had hundreds, or thousands of domains with them but only having 2 I just don’t get it.

Now having said that I do think GoDaddy is a great company for domain registrations, I simply don’t use them as my primary register. This might make me think about using them more often, at least it shows that they care about their customers, even If I do think it was a misuse of resources.

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